This Privacy Policy is effective immediately: August 13, 2024
Introduction
At Skin Dimensions Online, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, engage with our services, or interact with us in other ways. We adhere to the principles of transparency, accountability, and user empowerment in managing your personal data.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
Register for an account: This includes your full name, email address, phone number, mailing address, and payment information.
Purchase products or services: We collect necessary financial details, including credit card numbers, billing information, and transaction history.
Communicate with us: Information provided through customer service inquiries, feedback forms, and social media interactions, including your name, contact details, and the content of your messages.
Participate in promotions: Data collected when you engage in surveys, sweepstakes, or other promotional activities, which may include your preferences, feedback, and demographic information.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information through cookies, web beacons, and other tracking technologies:
Usage Data: Details about your interactions with our website, including the pages you visit, time spent on the site, clicks, and navigation patterns.
Device Information: Information about the device you use to access our site, such as your IP address, browser type, operating system, and device identifiers.
Location Data: With your consent, we may collect geolocation data from your device to provide location-based services or content.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Social Media Platforms: If you interact with us via social media, we may receive information from these platforms based on your privacy settings and the permissions you have granted.
Third-Party Services: Information from payment processors, analytics providers, and marketing partners that help us enhance our services and understand user behavior.
2.0 How We Use Your Information
We use your personal information for various purposes, including:
2.1 Service Delivery and Customer Support
Order Fulfillment: Processing and delivering your orders, including handling payments, shipping, and returns.
Account Management: Maintaining your account, verifying your identity, and providing access to your purchase history and preferences.
Customer Service: Responding to your inquiries, troubleshooting issues, and providing personalized support.
2.2 Marketing and Communications
Promotional Offers: Sending you marketing communications about new products, special offers, and events, subject to your consent.
Personalized Content: Tailoring our website content, advertisements, and emails based on your preferences and browsing history.
Feedback and Surveys: Collecting and analyzing your feedback to improve our products, services, and customer experience.
2.3 Analytics and Improvements
Website Optimization: Analyzing site usage data to improve website functionality, design, and content.
Product Development: Using aggregated data to inform product development, innovation, and service enhancements.
Security and Fraud Prevention: Monitoring activities to detect, prevent, and mitigate fraudulent or illegal activities on our platform.
2.4 Legal and Compliance
Regulatory Compliance: Ensuring our practices comply with applicable laws and regulations, including data protection laws like GDPR and CCPA.
Legal Obligations: Responding to legal requests, such as subpoenas or court orders, and cooperating with law enforcement when required.
3.0 How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following situations:
3.1 Service Providers and Partners
Third-Party Vendors: We share information with trusted service providers who assist us in operating our website, conducting our business, and servicing you. These include payment processors, shipping companies, and IT service providers.
Marketing Partners: With your consent, we may share information with marketing and advertising partners to deliver personalized ads and promotions.
3.2 Business Transfers
Corporate Transactions: In the event of a merger, acquisition, sale of assets, or other corporate transaction, your information may be transferred as part of the business assets.
3.3 Legal and Compliance
Law Enforcement: We may disclose your information to law enforcement or government authorities if required by law or in response to valid legal requests.
Legal Defense: We may use or disclose your information as necessary to protect our rights, privacy, safety, or property, and that of our customers or the public.
4.0 Your Rights and Choices
We respect your rights regarding your personal information and provide you with the following options:
4.1 Access and Correction
Review Your Information: You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
Update Your Profile: You can update your account information at any time by logging into your account settings.
4.2 Data Portability
Request a Copy: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
4.3 Deletion and Restriction
Request Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Restrict Processing: You may request that we limit the processing of your personal information in certain circumstances.
4.4 Opt-Out of Marketing Communications
Unsubscribe: You can opt-out of receiving promotional emails by following the unsubscribe link in the email or by contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings or by using our website’s cookie management tool.
5.0 Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption: We use encryption protocols to protect sensitive data during transmission and storage.
- Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job functions.
- Regular Audits: We conduct regular security audits and assessments to ensure the ongoing effectiveness of our security practices
6.0 Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Necessary for the basic functionality of our site, such as maintaining your shopping cart and ensuring secure login.
- Performance Cookies: Help us understand how visitors use our site, enabling us to improve site performance and user experience.
- Targeting Cookies: Used to deliver personalized ads and track the effectiveness of marketing campaigns.
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
7.0 International Data Transfers
Your personal information may be transferred to, and processed in, countries outside of your country of residence. We ensure that any international data transfers comply with applicable data protection laws and are conducted under appropriate safeguards, such as standard contractual clauses or binding corporate rules.
8.0 Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.
9.0 Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our website and updating the effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
10.0 Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Skin Dimensions Online
4909 N. Glen Park Place
Peoria, IL 61614
Email: support@skindimensionsonline.com